A Practical Guide to Training and Development

A Practical Guide to Training and Development

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The exploring customer service employee says/thinks, a€œIa#39;ll try this change and see how it feels. ... In this case study, a beta€” ter hiring interview will lead to recommending better customer service representative candidates, which will lead toanbsp;...


Title:A Practical Guide to Training and Development
Author: Michael Moskowitz
Publisher:John Wiley & Sons - 2008-07-23
ISBN-13:

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